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No real data was harmed in the making of this infographic
-Life is not fair. I get that. But when something becomes weighted so much one way I get really, really…
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iSupport Instant Evaluation – What to do first?
-So you’ve completed the initial setup of your iSupport Instant Evaluation and you are now looking at an iSupport dashboard…
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Help Desk Software Buyers Guide: What You Really Need to Know Before You Purchase
-A buyers guide for help desk software How do you decide which software is right for your company? Here are ten…
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Social media: why internal help desks can’t ignore it any longer.
-“When your customers live in social media, it is no longer consumer technology. It is a business reality.” Sure, it…
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The Collaborative Multi-Channel Support Focus of mySupport®
-Lower the cost of support and increase your customer satisfaction. iSupport Software® releases mySupport – multi-channel collaborative self-support tools Let’s face facts. Companies…
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Help Desk Software Provider iSupport Announces Version 12.7
-Help desk software v12.7 is available for download today. Yesterday, our 22nd anniversary, iSupport Software released version 12.7 of its…
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Help Desk Software and 22 Years of Change
-Yes today is April Fools. No I didn’t realize that when I started iSupport Software 22 years ago. Nor did…
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iSupport Software Case Studies
-In doing some research the other day I came across some old case studies we did. It is fun to…
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In our experience; Moving our production servers to the AWS cloud.
-The systems engineer who can recall back to late nights spent testing their systems for Y2K bugs will probably be…
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Still longing for more information about categories?
-John Stimson, who has had more experience with categories then perhaps anyone on the planet, has penned this master piece.…
