Features

To keep your databases small and manageable, use iSupport’s Archiving feature to automatically move work items with a Closed status…

iSupport’s Category functionality plays a key role in customizing workflows and generating reports according to the needs of your organization.…

You can easily set up profiles, synchronize with your data sources, and control the features available to all individuals using…

iSupport’s Desktop includes personal and shared dashboards that you can completely customize according to the way you work in your…

iSupport includes powerful reports that collect data on the most valuable information, but you can also use our drag-and-drop Report…

Support has several features that you can use to get feedback from your users, including surveys, simple feedback questions in…

Use iSupport’s CMDB (Configuration Management Database) functionality to view, track, and report on the relationships between assets, services, and other…

Use iSupport’s Problem Management functionality (included in the Service Desk Edition) to link and resolve related incidents while tracking the…

In addition to the new on-demand meeting integration features in iSupport 17, there are many other collaborative features in iSupport…

iSupport’s Change Management functionality enables you to track activities involving services and assets, and we just added more features including…