Features

We’re hard at work on our next release, with performance enhancements, updates to iSupport’s change, approval, and layout functionality, and…

iSupport enables you to create custom notifications for scenarios specific to your organization, and you can include work item information…

iSupport v17.5 includes a new approver delegate option that enables you to designate a support representative or customer that can…

iSupport’s newest release, v17.5, includes new distribution options for the fully configurable Survey feature – you can now use customer…

iSupport 17.5 is ready for download! This release includes Microsoft Teams Planner integration, performance and security enhancements, added metrics for…

iSupport’s Chat functionality includes customizable responses, emoticons, automatic incident creation, knowledge search, availability scheduling, themes, history monitoring, and much more…check out…

iSupport’s Service Catalog functionality in the Service Desk Edition handles customer requests of services, products, policies/procedures, etc. Requests can be…

iSupport’s Approval functionality requires incidents, changes, and purchase requests to be approved by designated support representatives and/or customers. It’s fully…

Use iSupport’s Survey functionality to define and send questionnaires to your end users. It’s fully customizable so you can configure…