-
Have a Safe and Happy New Year!
-In observance of the New Year’s Day holiday, our office will be closed on Friday, December 31. From everyone at…
-
Feature Spotlight: Change Management
-iSupport’s Change Management functionality (Service Desk Edition) enables you to track activities involving services and assets…check out the iSupport Change…
-
iSupport Closed on November 25 and 26
-In observance of the Thanksgiving holiday, iSupport will be closed on Thursday, November 25 and Friday, November 26. From all of…
-
Microsoft Teams Integration Enhancements Coming!
-We’re adding to iSupport’s Microsoft 365 Teams integration in our upcoming release! You’ll be able to use the new Microsoft…
-
Feature Spotlight: mySupport Features…More To Come!
-mySupport portals have a wide range of features that you can implement according to the needs of your organization and…
-
Feature Spotlight: iSupport Rules for SLAs
-iSupport enables you to define rules that can be grouped together to form workflows for automatically escalating work items according…
-
It’s Our Birthday!
-It’s our 29th birthday…no fooling! We’re proud to have been under the same ownership, management, and vision since iSupport Software (then GWI)…
-
Feature Spotlight: iSupport Email Processing
-iSupport’s Email Processing functionality creates and updates incidents and changes from entries in an email mailbox. Watch the iSupport Email…
-
Feature Spotlight: iSupport Templates
-iSupport’s Template functionality automates solutions for your most common issues and tasks. Incident templates standardize solutions and save entry time…
