SUPPORT

Customer support is available by phone at 360-397-1099 during business hours or by email at support@isupport.com. On iSupport Software’s Technical Support web site, you can chat with support representatives, submit and view incidents, search our knowledge base and view FAQs, submit ideas, and participate in the user discussion forum.

iSupport’s Technical Services Group was founded to provide customers the easiest and fastest way to deploy and configure our applications. Services include installation, configuration, and general deployment consulting.

The iSupport Deployment Consulting program provides a systems engineer who will spend time with you remotely, via the Internet. This time is to provide assistance on the installation, configuration and deployment of iSupport help desk software.

Support Hours
6:00 AM to 5:00 PM, Monday through Friday

8:00 AM to 5:00 PM, Saturday & Sunday for critical system failures (installation errors, inability to login or inability to create work items).

Existing Customers – Log in to mySupport

Find Us Online

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 Online Video Library

Click here for introductory and technical videos of our software.

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 LinkedIn

Connect with other iSupport users or share your ideas for product enhancements in our LinkedIn User Group.