No other industry depends more on technology to manage life and death situations so why would you trust your IT assets to anyone other then the oldest continually operating provider of help desk software? IT assets are critical to controlling the cost of providing healthcare while maintaining adherence to strict regulation.
Unique Solutions for the Medical Industry
Complete Single-Vendor Solution
Our software is developed with an understanding of the unique regulations placed on medical practices.
You can configure custom forms, custom workflows, custom integrations, and complex business rules without budget-busting consulting engagements.
iSupport Service Desk helps you to automate incidents, problems, changes, knowledge, assets, approvals, and so much more.
You have enough complexity to worry about with medical records software, patient portals, and million dollar imaging systems – the tools you use to support these systems should not place an additional burden on your teams.
Fixed Support Costs
In 23 years we have developed a lot of technology. We take a refreshing approach to software development – an approach of developing and owning all the code we sell.
As medicine goes through a period of unprecedented growth, consolidation is happening among practices and hospital systems faster then ever. When your user base doubles or triples overnight, iSupport can expand to meet your needs.
We don’t charge by the asset, the end user, or the client. Our concurrent licenses keep costs low when supporting a three-shift environment. We include unlimited live technical support and weekly live training. The only time your costs increase with iSupport is when you add representatives to your support team.