iSupport includes powerful reports that collect data on the most valuable information, but you can also use our easy-to-use reporting tools to create reports and charts for tracking the metrics that are important to your company.
Use drag-and-drop designers to create charts in multiple formats and reports with calculated counts, percentages, sums, averages, and more. You can also view and generate SSRS reports and display alerts for configured thresholds.
Use iSupport’s customizable surveys to get feedback from your users; delivery/followup features and rules with logic and branching give you maximum flexibility in gauging customer satisfaction.
Schedule reports to be delivered via email using popular formats such as PDF.