Shouldn’t you choose a vendor that for 23 years has worked hard to create jobs in the United States? iSupport Software develops, supports, and sells its IT help desk solutions from Washington State. When you purchase from iSupport, you support jobs in the U.S. and Washington State.
Solutions Built for Government
Time Tested, Budget Sensitive
Our software is developed and priced with an understanding of the issues faced in the public sector – public scrutiny, budgets, regulation, oversight, and staffing. With iSupport you can configure custom forms, custom workflows, custom integrations, and complex business rules without budget-busting consulting engagements.
iSupport Service Desk helps you to automate incidents, problems, changes, knowledge, assets, approvals, and so much more.
Fixed Support Costs
In 23 years we have developed a lot of technology. We take a refreshing approach to software development – an approach of developing and owning all the code we sell.
With iSupport we guarantee your costs for as long as you use the software. You can confidently budget for multiple years knowing your costs will never increase as your asset and end user bases fluctuate.
We don’t charge by the asset, the end user, or the client. Our concurrent licenses keep costs low. We include unlimited live technical support and weekly live training. The only time your costs increase with iSupport is when you add representatives to your support team.
Who Uses iSupport
When you use iSupport you are in good company. Our largest government contact is with the Centers for Disease Control (CDC). For over 23 years we have provided help desk and customers service solutions to hundreds of public agencies. The CDC found iSupport so flexible they were able to use it to track an infectious disease outbreak a few years ago.