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Help Desk Software Provider iSupport Announces Version 12.7
-Help desk software v12.7 is available for download today. Yesterday, our 22nd anniversary, iSupport Software released version 12.7 of its…
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iSupport Software Case Studies
-In doing some research the other day I came across some old case studies we did. It is fun to…
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In our experience; Moving our production servers to the AWS cloud.
-The systems engineer who can recall back to late nights spent testing their systems for Y2K bugs will probably be…
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Still longing for more information about categories?
-John Stimson, who has had more experience with categories then perhaps anyone on the planet, has penned this master piece.…
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In My Experience – Categories
-When I describe our software to people not in our industry, one of the points I always make is that…
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Looking back and moving forward
-Its always fun to look back and see features we were so excited to bring to the customer support market.…
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Dipping our toe in the water
-I have not been shy about sharing my thoughts on cloud computing. It is a huge part of the software…
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At 46 I refuse to be oldest guy in the room.
-I’ve been doing a fair amount of angel investing over the last few years. I think it helps keep me…
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The virtual land grab of 2013 and similarities to the .com bubble of 2000
-Is it just me or does it feel like deja vu all over again? We have been doing a lot…
