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iSupport 17 Now Available!
-iSupport 17 is ready for download! The release adds video, audio, and screen sharing through on-demand meeting integration with Google,…
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iSupport 17 is right around the corner!
-We’ve been busy working on iSupport v17, and will be releasing it very soon. Look for on-demand meeting integration, new…
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Feature Spotlight: mySupport Portals
-mySupport portals enable customers to submit and view work items, create discussion posts, chat with support representatives, search knowledge entries,…
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Feature Spotlight: iSupport Correspondence Functionality
-iSupport enables you to efficiently send correspondence to customers and others via the Desktop and work item screens. You can…
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Feature Spotlight: iSupport Approvals
-iSupport’s Approval feature requires work items to be approved by designated support representatives and customers before most functions can be…
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Feature Spotlight: iSupport Administration Tools
-iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You…
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Wishing You a Prosperous New Year!
-In observance of the New Year’s Day holiday, our office will be closed on Thursday, December 31 at noon PST…
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Happy Holidays
-Our office will be closed on Thursday, December 24 at noon PST and on Friday, December 25. Happy holidays from…
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Feature Spotlight: iSupport’s Service Desk Edition
-iSupport comes in two editions: Incident Management and Service Desk. The Service Desk Edition includes all of the features contained…
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Feature Spotlight: Routing
-iSupport’s Routing functionality enables support representatives to route via name, skill, group, and location. All routing methods can also include…
