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Feature Spotlight: iSupport’s Problem Functionality
-Use iSupport’s Problem Management functionality (included in the Service Desk Edition) to link and resolve related incidents while tracking the…
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iSupport Software Will Be Closed On Monday, February 21
-iSupport Software will be closed on Monday, February 21, for Presidents’ Day. Have a safe and healthy weekend!
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Feature Spotlight: iSupport Administration Tools
-iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You…
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iSupport 17.6 Ready For Download!
-iSupport 17.6 is ready for download! This release includes performance and flexibility enhancements for archiving, validation for important date fields,…
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Feature Spotlight: iSupport Correspondence Functionality
-iSupport enables you to efficiently send correspondence to customers and others, and you can automatically include iSupport work item data…
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Feature Spotlight: iSupport Templates
-iSupport’s Template functionality automates solutions for your most common issues and tasks, saving entry time for your support representatives. It’s…
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Feature Spotlight: iSupport Custom Field Features
-iSupport’s Custom Field functionality enables you to track information specific to your organization. Full featured and simple to configure, it’s…
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Have a Safe and Happy New Year!
-In observance of the New Year’s Day holiday, our office will be closed on Friday, December 31. From everyone at…
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Happy Holidays!
-Our office will be closed on Friday, December 24. Happy holidays from everyone at iSupport Software!
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Feature Spotlight: Archiving
-iSupport’s Archiving feature enables you to maintain your databases by automatically moving work items with a Closed status (and are…