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Feature Spotlight: iSupport Authentication Methods
-You can use different methods to authenticate to iSupport’s Desktop, mySupport portals, and Mobile Client depending on your environment. The…
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iSupport Closed On June 20 For Juneteenth
-iSupport Software will be closed on Monday, June 20, in observance of the Juneteenth holiday. Have a good weekend!
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Feature Spotlight: iSupport Microsoft Integration
-Use iSupport’s Microsoft Integration functionality to create, view, and access Microsoft Teams meetings, Planner tasks, and Outlook meetings via iSupport’s Desktop,…
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Feature Spotlight: iSupport Google Integration
-In iSupport, you can configure Google integration with Google Search for Global Search functionality, Google Maps for the Rep Map…
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Memorial Day Weekend Hours
-In observance of Memorial Day, iSupport will be closing at noon on Friday May 27 and resuming normal business hours…
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Feature Spotlight: iSupport Customer and Company Functionality
-iSupport’s Customer and Company functionality records and tracks end user information for association with work items and other features. You…
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Feature Spotlight: iSupport Data Source Integration
-Use iSupport’s Data Source Integration feature to utilize Active Directory, LDAP, Microsoft CRM, and other relational databases as a source for…
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Feature Spotlight: Support Representative Setup
-You can easily set up profiles, synchronize with your data sources, and control the features available to all individuals using…
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Feature Spotlight: Desktop Dashboards
-iSupport’s Desktop includes personal and shared dashboards that you can completely customize according to the way you work in your…
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Feature Spotlight: iSupport Report Designer
-iSupport includes powerful reports that collect data on the most valuable information, but you can also use our drag-and-drop Report…