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Feature Spotlight: iSupport Asset Functionality
-iSupport’s Asset functionality includes device monitoring, scheduled and dynamic scanning with side-by-side comparisons, maintenance and warranty notifications, count tracking, and…
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We’re Hard At Work On Our Next Release!
-We’re hard at work on our next release, so please keep posting to our Feature Discussions forum. We’re listening!
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Feature Spotlight: iSupport Authentication Methods
-You can use different methods to authenticate to iSupport’s Desktop, mySupport portals, and Mobile Client depending on your environment. The…
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Feature Spotlight: iSupport Purchasing Functionality
-iSupport’s Purchasing functionality (included in the Service Desk Edition) enables you to track products and services, submit purchase requests, and…
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iSupport Software Closed Monday, February 20 For Presidents’ Day
-iSupport Software is closed today, February 21, for Presidents’ Day.
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iSupport 17.7 Ready For Download!
-iSupport 17.7 is ready for download! This release includes purchasing tax and fee functionality, QR code generation for assets and…
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Feature Spotlight: iSupport Correspondence Functionality
-iSupport enables you to efficiently send correspondence to customers and others, and you can automatically include iSupport work item data…
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Feature Spotlight: iSupport Opportunity Functionality
-If you have the Service Desk edition, use iSupport’s Opportunity Management functionality to create Opportunity records and generate quotes using…
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Feature Spotlight: iSupport Templates
-iSupport’s Template functionality automates solutions for your most common issues and tasks, saving entry time for your support representatives. Auto-fill,…
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Feature Spotlight: iSupport Tools for Administrators
-iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You…