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We’ll Be Closed On Monday, September 6 For Labor Day
-Our office will be closed on Monday, September 6. From everyone at iSupport Software, we hope you have a safe…
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Microsoft Teams Integration Enhancements Coming!
-We’re adding to iSupport’s Microsoft 365 Teams integration in our upcoming release! You’ll be able to use the new Microsoft…
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Feature Spotlight: iSupport Chat
-iSupport’s Chat functionality includes customizable responses, emoticons, automatic incident creation, knowledge search, availability scheduling, themes, history monitoring, and much more…check out…
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Feature Spotlight: iSupport Service Catalogs
-iSupport’s Service Catalog functionality in the Service Desk Edition handles customer requests of services, products, policies/procedures, etc. Requests can be…
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Feature Spotlight: iSupport Approval Cycles
-iSupport’s Approval functionality requires incidents, changes, and purchase requests to be approved by designated support representatives and/or customers. It’s fully…
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Feature Spotlight: iSupport Surveys
-Use iSupport’s Survey functionality to define and send questionnaires to your end users. It’s fully customizable so you can configure…
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Feature Spotlight: iSupport Knowledge Functionality
-iSupport’s Knowledge functionality includes approval processes, configurable layouts, publishing to end user portals, work item category matching, and more…check it…
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Feature Spotlight: mySupport Features…More To Come!
-mySupport portals have a wide range of features that you can implement according to the needs of your organization and…
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Happy Independence Day!
-Our office will be closed on Monday, July 5. From everyone at iSupport Software, we hope you have a safe,…
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We’re Hard At Work These Days
-We’re hard at work on our next iSupport release, with a new Microsoft 365 planner widget and enhancements to view…
