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iSupport Version 15.5 Now Available
-We just released iSupport Version 15.5. It contains routing availability scheduling, updates to our chat feature, and enhancements to our view, rule, notification,…
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iSupport Version 15.1 Now Available
-We’ve been busy! We just released iSupport Version 15.1, which contains numerous performance enhancements, mobile interface and chat updates, and many other…
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iSupport Named One of the 50 Best Companies to Watch by The Silicon Review
-iSupport Software was just named as one of the 50 Best Companies to Watch in 2017 by The Silicon Review, an…
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We’re Honored!
-Not only is it unprecedented that we are approaching our 25th year anniversary–we continue to be recognized as a leader…
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Have a Happy, Responsive, and Chatty New Year! 15.0.3 Now Available!
-We slipped in one last release for 2016! iSupport 15.0.3 includes several chat improvements including adding other reps to a…
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iSupport Software Named One of the 20 Most Promising Collaboration Technology Solution Providers
-iSupport Software has been named as one of the 20 Most Promising Collaboration Technology Solution Providers 2016 by CIOReview Magazine. A…
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Check Out Our New eBook!
-After 24 years in the help desk/service desk industry, we’ve taken some time to look back. Times have evolved and tools have…
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iSupport Version 15 is now available.
-We are happy to announce the general availability of iSupport V15. This new release addresses the wishes of our customers…
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Integrating Features with Categories
-Once you feel confident with your category structure, use it as the starting point for a value-add pass in which you look…
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Creating Categories – It’s More Art Than Science
-Q: What does it take to create a great set of categories? A: Donuts, coffee, and a white board. Or…
