Features

You can easily set up profiles, synchronize with your data sources, and control the features available to all individuals using…

iSupport’s Desktop includes personal and shared dashboards that you can completely customize according to the way you work in your…

iSupport includes powerful reports that collect data on the most valuable information, but you can also use our drag-and-drop Report…

iSupport enables you to define rules that can be grouped together to form workflows for automatically escalating work items according…

Support has several features that you can use to get feedback from your users, including surveys, simple feedback questions in…

iSupport’s Email Processing functionality creates and updates incidents and changes from entries in an email mailbox. Watch the iSupport Email…

Use iSupport’s CMDB (Configuration Management Database) functionality to view, track, and report on the relationships between assets, services, and other…

Use iSupport’s Problem Management functionality (included in the Service Desk Edition) to link and resolve related incidents while tracking the…

In addition to the new on-demand meeting integration features in iSupport 17, there are many other collaborative features in iSupport…

iSupport’s Change Management functionality enables you to track activities involving services and assets, and we just added more features including…