Feature Spotlight: iSupport Administration Tools

Feature Spotlight: iSupport Administration Tools
February 8, 2022 Lisa Kimery

iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You can enable or disable access to features and tailor a support representative’s experience according to their job function, audit their activity, configure use with third-party applications for data import and synchronization, and make your workflows more efficient by configuring rules, templates, approvals, and scanning and monitoring. More in the iSupport Administration Tools video!