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Feature Spotlight: iSupport Opportunity Functionality
-If you have the Service Desk edition, use iSupport’s Opportunity Management functionality to create Opportunity records and generate quotes using…
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Feature Spotlight: iSupport Templates
-iSupport’s Template functionality automates solutions for your most common issues and tasks, saving entry time for your support representatives. Auto-fill,…
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Feature Spotlight: iSupport Tools for Administrators
-iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You…
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Restricting Access To iSupport Functionality
-iSupport has a robust feature set that is suited to many different types of users, but there are many ways…