Vancouver, WA (PRWEB) January 21, 2011 — Help desk software provider iSupport announces the release of iSupport® Asset Version 10, a free web-based asset and license tracking solution powerful and flexible enough to accommodate IT departments of varying size and process requirements. iSupport Asset is available as a free download at http://www.iSupport.com/Request/Asset.
iSupport Asset enables you to track information about any type of item or service. Features include import and integration, dynamic and scheduled scanning with baselines and comparisons, and customizable fields, groups, and types for establishing asset relationships and access. Enhancements to current functionality and new features include:
- Customer/Company Merge
- Dynamic Custom Fields
- Conditional Formatting for Views
- Streamlined Notification Configuration
iSupport Asset’s software license management tracking features are integrated with asset scan functionality for tracking instances of software titles against specified conditions and quantities. You can track asset ownership using customer and company functionality, which includes directory integration and customizable fields and groups for reporting and correspondence. You can create views, charts, alerts, and reports via an easy-to-use Desktop interface.
“In a tight economy, managing assets and product licenses efficiently is more important than ever,” commented Daren Nelson, Founder and CEO of iSupport Software. “We’re happy to be giving our customers a free tool that delivers a concise picture of how their IT resources are allocated and what licenses may be available for other purposes. The fact that iSupport Asset can be easily integrated into our Incident Management or Service Desk Edition while retaining existing data is a huge plus as well; clients whose needs later expand to requiring a full featured service desk solution will find the transition seamless.”
For more information go to http://www.iSupport.com, email sales (at) iSupport (dot) com, or call iSupport Software at 1-888-494-7638.
About iSupport Software
iSupport Software is a leader in providing powerful yet flexible help desk software and ITSM applications. With hundreds of thousands of users in organizations worldwide, iSupport’s highly customizable service automation solutions are used by companies such as Panasonic, State of Missouri, SAIC, Check Free, and Telesat Canada. The company is privately held, based in Vancouver, Washington and has continued to run under the same ownership since 1992.
iSupport® is a registered trademark of Groupware Incorporated. Other parties’ trademarks or service marks are the property of their respective owners and should be treated as such.