We just released iSupport Version 15.5. It contains routing availability scheduling, updates to our chat feature, and enhancements to our view, rule, notification, layout, change, and mySupport features across the application. Almost all of these features were requested by our customers.
Take a look at the new features in this iSupport V15.5 Release Notes video on our YouTube channel or contact your account manager at 360-397-1000 for more information. Customers with an active maintenance contract can download the release today from mysupport.isupport.com or through their V15 iSupport administration console.
Please keep posting to our Feature Discussions forum. We’re listening!