The release of iSupport 16 contains several customer requested enhancements to the following functions: Knowledge, Views, Charts, Correspondence features, View Subscriptions, Archive improvements, Work Items for Changes, Problems, Purchases and Custom Field additions.
Take a look at the new features in this iSupport V16 Release Notes video on our YouTube channel or contact your account manager at 360-397-1000 for more information. Customers with an active maintenance contract can download the release today from mysupport.isupport.com or through their V16 iSupport administration console.
Please keep posting to our Feature Discussions forum. We’re listening!