We just released iSupport 16.5, which includes enhancements to iSupport’s knowledge, charting, asset management, and reporting functionality. The release includes a new knowledge matching feature, OAuth2 authentication support, increased reporting metrics, enhanced trending chart functionality, and many other customer-requested features.
Take a look at the new features in this iSupport 16.5 Release Notes video on our YouTube channel or contact your account manager at 360-397-1000 for more information. Customers with an active maintenance contract can download the release today from mysupport.isupport.com or through their iSupport administration console.
Please keep posting to our Feature Discussions forum. We’re listening!