August training dates have been announced. You know what is cool? They are all free if you are an existing customer or currently evaluating iSupport.
To register for any class send an email to email@example.com with your name, company name and the class you would like to register for.
Rules and Rule Groups – August 6th 9am PDT
Using Desktop Dashboards – August 8th 12pm PDT
Change Management Fundamentals – August 13th 12pm PDT
Setting up Categories – August 15th 9am PDT
Basic iSupport Configuration – August 16th @ 9am PDT
Service Catalog Configuration – August 20th 12pm PDT
Social Client Configuration – August 22nd 9am PDT
Asset: Management and Scanning – August 28th 12pm PDT
Hierarchy Templates – Incidents/Changes – August 30th 9am PDT
These classes are delivered live over the web by a senior iSupport engineer. This is a great way to start your iSupport deployment or get more value out of your existing deployment.