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Products

Incident Management

No other company will give you as many tools to automate your IT help desk.

With iSupport there are no modules or hidden costs. A single price gives you all the functions you need and more. On-premise and hosted pricing is available. You will be surprised how affordable the best help desk product on the market can be.

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Service Desk

Our flagship edition with an advanced set of features for almost any service delivery organization such as IT, human resources, or facilities. Engineered to comply with most service delivery certifications.

With iSupport there are no modules or hidden costs. A single price gives you all the functions you need and more. On-premise and hosted pricing is available. You will be surprised how affordable the best help desk product on the market can be.

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mySupport End User Support Tools

mySupport is a comprehensive set of end user support tools. Create branded support portals that include live chat, incident, problem, and change management, reporting, discussion forums with polling and voting, a knowledge base, Twitter and Facebook integration, self-help Q&A guides, FAQs, and links to PDFs and video sharing sites such as YouTube. mySupport will reduce your support costs and it is absolutely free with either edition of iSupport.

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Cloud