Constant Investment in R&D
We opened our doors in 1992 and introduced the world's first browser-based help desk software in 1997. iSupport Software is the oldest continually operating help desk software developer in the world, and iSupport release 12.5 blends traditional support practices with social media channels and adds a level of collaboration unseen before.
On-Premise or On-Demand
Don’t be fooled by solutions that advertise a low monthly price per agent - over a four year usage cycle iSupport will be less expensive and offer more functionality. Whether deployed on premise or hosted on Amazon Web Services, you pay one price per perpetual representative license. With iSupport you never pay per database entry or for end users or assets.
Hundreds of thousands of people have used iSupport. We have never had an unprofitable quarter, we are privately owned, and we charge one price for everything. We even guarantee your ongoing maintenance and support costs. From the moment you purchase iSupport, your long term costs are set in stone – we are an honest, profitable company that does not use bait and switch or high pressure sales tactics. That's why we are celebrating our 21st year in business.
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