iSupport has been providing IT help desk software and service delivery software since 1992. Hundreds of thousands of users rely on our flexible solutions to provide multi-channel help desk support to millions of customers worldwide.
Trust your support needs to the oldest privately-owned, continually-operating company in the help desk software market.
Who uses iSupport
iSupport Software provides help desk software and customer support solutions to organizations all over the world. Our customers cover manufacturing, education, government, communications, technology, and professional services.
iSupport is about service delivery. We should know – we invented the modern service desk software in 1997.
Our service desk software is developed with an understanding that business processes vary from company to company.
You can configure custom forms, custom workflows, custom integrations, and complex business rules, or use it out of the box with almost no configuration.
iSupport Service Desk helps you to automate incident, problem, change, knowledge, asset, customer, approval, and survey functions and so much more.
If you are tired of simple applications that don’t give you enough or applications that require lengthy consulting contracts, give iSupport a try.
Service Desk Edition Includes
Incident, problem, and change management
Real-time and scheduled reporting
Asset scanning and reporting
Powerful workflow rules
Active Directory and LDAP integration
Third party remote control integration
Discussion forums with polling and voting
Social media integration
Full support for mobile devices and smart phones
The strongest end user support tools in the industry
Service level agreements (SLAs)
…and hundreds of additional features
Now that you know a little about us... why not take a test drive?