Reporting
What is the value of your recorded data if you cannot report on it?
How quickly can you meet the needs of your managers when they ask you to justify support budgets and resources?
iSupport contains powerful tools developed over 22 years to make reporting as easy as drag and drop.
Custom reports, charts, and graphs can be instantly shared via web browsers, email, or mobile devices.
Support can be a thankless job – with iSupport you can show the impact of good service delivery on your organization.
Standard Reporting Features
- Dozens of the most common reports delivered out-of-the-box with advanced filtering
- Drag and drop report builder
- Scheduled reports delivered via email in formats such as .PDF, Excel, and Word
- Charts and graphs
- Direct export to Excel
- Conditional highlighting
- Counts, percentages, averages, minimums, maximums
- Report filters
- Shared and personal reports
- Unique badge function for at-a-glance updates
- Real-time reporting that end users can access from anywhere with no additional representative licenses
- Reports that specifically support tablets and smartphones
- Asset and software license reports
- AWS server cost reporting
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