IM – Reporting

IM – Reporting
July 29, 2016 Caleb Sandfort


Reporting & Analytics

  • Use a drag-and-drop interface to create reports, charts, and graphs
  • Schedule reports to be delivered via email using popular formats such as PDF
  • Deliver reports in real time using mySupport, our powerful self-support platform
  • Integrate with third party reporting tools (on-premise license only)

iSupport ships with powerful reports that collect data on the most valuable information.

  • Incident
  • Asset
  • Software
  • Customers
  • Knowledge
  • SLAs

Deliver reports in real time or schedule reports to be emailed as PDF or Excel documents.

IM - Reporting1

Use filters to drill though prebuilt reports to create the views you want to see.

IM - Reporting2