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For Immediate Release
Contact: Sales, 888-494-7638
GWI Software Announces Official iSupport® Trademark Award
and Product/Company Rebranding Campaign
GWI Software announces the award of a registered trademark for iSupport® from the United States Patent and Trademark Office. The award acknowledges GWI Software’s past usage of iSupport for its product line for the IBM® Lotus Notes®/Domino® platform, and will kick off a year-long rebranding campaign for GWI Software’s c.Support® for Microsoft® Windows® product line.
Same Help Desk Functionality; New Name
The c.Support product line has evolved and flourished since its inception in 1992. It is currently sold in two editions: Incident Management and Service Desk. This same excellence in help desk software functionality will continue as GWI Software rebrands the product beginning in Q4 2009 with the tentatively scheduled release of iSupport Version 9, the follow-up release to c.Support Version 8 released on April 1, 2009.
"For a number of years we have owned the rights to the iSupport.com domain," commented Daren Nelson, CEO of GWI Software. "We have always intended to use the iSupport name as we believe it better describes our products and their functionality. As with anything this complicated, it simply takes time to work through all of the legal and technical issues. With all of the new functionality we will be delivering in release 9.0 and the award of the trademark by the USPTO, now is the right time to rebrand the product. Over the next 12 months GWI will also rebrand the company as iSupport Software Inc. This rebranding does not signal any change in ownership, management, or operating philosophy."
About GWI Software
GWI Software (www.gwi.com) is a leader in providing powerful, yet flexible support solutions for IT help desk applications. With 3,000 installations in organizations worldwide, GWI’s highly customizable service automation solutions are used by companies such as Panasonic, State of Missouri, SAIC, Check Free, and Telesat Canada. The company is privately held and based in Vancouver, Washington.
Pricing and Availability
For further information about GWI Software’s help desk solutions, please call GWI Software at 1-888-494-7638 or email sales@gwi.com.
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