Desktop
iSupport's desktop will help enhance accountability and awareness in your service desk.
By providing easy access to and management of critical information, the iSupport desktop makes the support process simple and intuitive. A unified, yet highly customizable, interface provides immediate access to all of your critical support information. Support staff can quickly manage their work while managers can easily determine key support center metrics. Less time spent searching for varied types of information and worrying about lost communication means that your support staff can focus on what matters most: building and maintaining strong customer relationships while solving critical problems with fewer resources.
Features
Desktop features:
- Highly customizable dashboards
- Quick searching
- Interactive charting
- Familiar tabbed interface
- User definable data grids
- Alerts
