Our Company
iSupport has been providing IT help desk software and customer service solutions since 1992. Hundreds of thousands of users rely on our flexible solutions to provide multi-channel help desk support to millions of customers worldwide. Trust your support needs to the oldest privately-owned, continually-operating company in the help desk software market.
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Our Software
iSupport is a leading global provider of Service Desk and Help Desk software solutions. Our flagship product, iSupport, is used by more than 300,000 people every day to solve their most demanding support issues and comes in two versions: Incident Management Edition and Service Desk Edition. See the Products Overview page for feature details of both editions to help you determine which is most suited to your needs.
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Research & Development
The history of iSupport is long and storied. Many features taken for granted today, such as email ticket submission, live chat and browser-based support portals, were originally introduced to the help desk industry by iSupport Software back in the 1990s. Our large R&D investment continues to this day with an average of two major releases of our solutions each year.
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History Makes the Difference
iSupport is the oldest privately-owned, continually operating provider of help desk software and customer support solutions in the world. Innovation has always been in our DNA. In 1997 we released the first all-browser-based IT help desk solution in the industry. While our competitors sell out or diversify due to investor pressure, we have remained focused on what's important to you: multi-channel, low-cost, high-quality support.
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